FAQ

Q: Why do I choose you?

A: We are one of the web's first online stores and has been helping the global makers to create many innovative and interested projects since 2008. Our target audience is the electronic enthusiasts,students, makers, artists, and so on. We aim to be exciting and innovative,offering our customers the new innovations they wanted. Most important is that we are safe and guaranteed. Our motto: Credit is more important than anything.

 

Q: Will I have to pay sales tax?

A:To avoid your sales tax, we will send out your parcel as a 'gift' and mark the value in low. But, we can't promise no sales tax.

 

Q: May I know whether you are safe? 

AWe have chosen the best e-commerce service in the industry, and guaranteed secure payment processing. Keep in mind that we ensure 100% payment security.

 

Q: How can I place an order? 

AAt our store, ordering is easy and simple. Just follow some steps you will get what you want. For more details, you can refer to this link: http://vvdoit.com/pages/how-to-track-your-order.html.

 

Q: How can I do the payment? 

AThere are different ways you can choose to pay for your order at our website. For example, you can choose paypal, credit card and others. More ways you can find by following this link:

http://www.smartarduino.com/article.php?listid=491.

 

Q: What currencies can I pay?

A: There are three currencies: US dollar, EURO and GB pound. You can find this on the top right corner of the item page.

 

Q: Do you have a shop?

AWe just do the business on line.

 

Q: How can I choose my model and color?

AFor each item, we do offer its model and color description under the page below, please measure carefully before your buying, especially for the key words, like NOTE, IMPORTANT....

 

Q: How can I know my order status?

A: Please login in to check at 'MY ORDERS' line. We will update any news in time. And you can track your order at http://vvdoit.com/pages/how-to-track-your-order.htmlPlease remember, The tracking number is sent by our service email (i.e., service@smartarduino and yichoneyi@gmail.com), NOT your order number.

 

Q: Can I exchange my item, models or shipping address?

AYes, you can. But you have to inform us before your item is shipped. Please note that we cannot do the exchange once we have shipped your order.

 

Q: How contact you?

AFor your order please contact us by the following information: 

Tel.: +86-0755-29168529 

Fax: +86-0755-29168529

E-Mails: yichone@doit.am

skype: yichone

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